Software Miner Questions

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Software/Miner Questions

Why is it stuck on "initializing...please wait 5 minutes"?
Make sure you don't have a antivirus/firewall/router/proxy that is blocking access. Software uses port 3333. Also see this user generated YouTube video 

Why does it show as a trojan/virus?
This is a false-positive that many of the popular antivirus programs report. For now you can ignore it, or try another free antivirus, like Microsoft Security Essentials. Hackers use something similar programs to make money off of people's computers, so that is why it shows up as a virus.

Why does Chrome block the download as malicious?
This is another false-positive. Simply, go to your Chrome settings, scroll to the bottom and click on "Show Advanced Settings". Go to the Privacy section and uncheck "Enable phishing and malware protection". You will only do this temporarily. Then proceed to download our software. Then return to your privacy settings and recheck Enable Phishing to further protect you.

Do you have a Mac or Linux version?
Yes, see the Pool Info under the Account page.

How do I use cgminer?
See this English PDF tutorial for cgminer, or Spanish version, created by one of our members, for a simple walk-through.

How can I increase the speed?
Important to increase speed: The default cgminer settings do not include hardware specific flags, which you may find here in the Litecoin Mining Hardware Comparison. Failing to use the proper flags can result in performance decreases in excess of 50%.

What do the intensity settings relate to?
This is the same as cgminer flag --intensity. Low is 11, normal is none, high is 15, very high is 17, extreme is 19.

Can I use one account for multiple computers on same IP address?
Yes, it will add your speed/rates together, you can use as many computers as you want.

Can I connect to the pool manually, through cgminer or bfgminer?
Yes, see the Pool Info under the Account page.

Do you use Bitcoin and Litecoin?
Yes, we are the easiest miner to use with BTC and LTC and convert on the backend automatically.

What do you use on the backend?
We use cgminer, bfgminer, pooler's CPU miner, and a variety of pools.

Can I mine any cryptocurrency?
Yes, regardless if you use SHA-256 or Scrypt (BTC vs LTC mode), you can earn and mine any cryptocurrency.

Can I use an ASIC?
Yes, simply choose the option and run as GPU mode. Devices that work with bfgminer will work, for instance USB Block Eruptors or Butterfly Labs ASICs. You can also contact us for pool information for other ASICs.

What is the best graphics card/computer to buy?
Either use a high end ATI Radeon card, or buy one of the USB Block Eruptor devices on Ebay/Amazon or a similar online store.

What drivers do I need for USB mode?
http://www.silabs.com/products/mcu/Pages/USBtoUARTBridgeVCPDrivers.aspx

Why doesn't GPU mode work?
You may need to download the OpenCL drivers; get them from here: http://developer.nvidia.com/opencl

Where can I get the .NET framework?
Try Windows Update, or use Microsoft Web Platform Installer.

Can I use a proxy server?
Yes, edit intensity.txt and put the details in there, for example, add "--proxy=http://mycompany-http-proxy:8080"

Where can I download the software?
Download from link here

Can I use custom flags/change intensity?
Yes, you can put in whatever custom flags/parameters/arguments you want. Edit the "resources/intensity.txt" file. Put in whatever you want, like for GPU mode: "--intensity 12 --shaders 1024" or for CPU mode (number of threads): "-t 32"